osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Add New Collaborator must be another agent
if i login as an agent into the ticket system, i assign the tickets to other agents (colleague)
if i want to assign other agents to the same ticket, i choose to add a Collaborator, but choosing a name to add gives me the list of the users (clients), and not the agents !
whats wrong ?