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To configure external SMTP server for outgoing and incoming mails
I am using OSticket-1.6.0 for past 5 years and it is going on very well.
For all these years I was using internal SMTP server and the system is going on well.
But recently we migrated to external mail server which accepts connection on xx.xx.xx.xx;465
Though I configured this with authentication, it is not working.
Please help to solve this issue as it users and staff are not getting alerts.