osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
$10K bounty for OSTicket development
We have a budget of USD 8K - 10K and are looking for a freelance OSTicket developer to branch the latest OSTicket build and add/change the following.
1. Jira integration. Ability to report issue to Jira and monitor updates on reported issue.
2. Salesforce integration. Continuous import of contacts and companies. Show opportunities for the current contact.
3. Fix search functionality.
4. Fix bug with firefox which makes cursor jump from edit window.
5. Fix bug with editor where after adding an attachment the attachment is dropped.
6. Add auto close ticket functionality if user has not replied for certain amount of time.
7. Any user has the ability to mark as answered.
8. Ability to combine tickets.
9. Change ticket locks so that they do not apply to private notes.
We would hand the developer a dump of our database to work with and give the full details on each item. Please get in touch if this is something you can do.