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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Are tags (open, solved, closed) for forum threads possible?

Is it possible to mark threads in this forum as open, solved, closed? It would be helpful by searching the forum to see if a thread is solved and providing a possible solution, if it's open or maybe closed. Is it possible that the thread starter can mark his own threads?

Comments

  • I think only the moderators can do that.
  • When I see a thread that is resolved I edit it and put [resolved] in the title and then close it. If I'm not clear sometimes I will ask if it can be. If someone asks for a thread to be closed I do that also.
    I at least look at
    every new post (although I do not always answer especially if someone else is actively working with the person to resolve their issue).
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