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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Make links not clickable

using v.1.10

Html is enabled in thread entries and email correspondence. Is there an option to make not clickable? As far as I remember, there was an option in any previous version, but I can not find it in 1.10?


  • Make it not a HTML link?
  • "Enable rich text", the option is on the first page of the admin panel. Turning that off disables HTML.
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