osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] New ticket creation issues
I just installed Osticket-v1.10 on our server and the installation was perfect - not a single error from start to finish!
Everything seems to work okay except for opening new tickets:
1.) From the Support Center page, when I click on the "open new ticket" link on top bar or the blue button with the same name on the side, all I get is a subheading "Contact Information and "Help Topic" dropdown; the rest of the form is missing.
2.) When I login to the SCP page and click on "New Ticket", I get a pop up (Lookup or create a user) and when I input a new name and click on "Add User", it does not add the user name but a Avatar and <>.
Will appreciate any help to resolve this issue.