osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Not send email to Department manager
i've 1.10 RC2 installed
I've a problem..
system do not send mail to Department Manger.
In settings>ticket>Alerts and communications>Notice of new message i've flag all options.
I've a operator that is Department Manger and he Assigns tickets to others operators.
I would like all the answers to the open tickets come to him too
thank you so much