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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Users can't reset password

Greetings,

Users can't use the forgot password function.  It results the error: 

Unable to verify username

We are running OSTicket 1.10-0117 with Maria DB 10 on a Synology NAS DSM 6.1.3-15152 Update 2

Thanks in Advance,
Fred


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