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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Problem with some templates


Good morning,

I was checking the mail templates and in several I found the following error:


Some variables are not valid in this context. Please review the errors and correct their use for this template. % {Message}

I would like to know how to solve it. Probe by placing% {response} instead of% {message} but not working. I appreciate your help thanks

Comments

  • edited August 22
    This does not appear to be a Suggestion or a Feedback.  Moving to Troubleshooting and Problems.

    Version of osTicket is 1.10 I presume?

    Several of the templates erroneously report that %message is not supported and it is.
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