Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Problem with some templates

Good morning,

I was checking the mail templates and in several I found the following error:

Some variables are not valid in this context. Please review the errors and correct their use for this template. % {Message}

I would like to know how to solve it. Probe by placing% {response} instead of% {message} but not working. I appreciate your help thanks


  • edited August 2017
    This does not appear to be a Suggestion or a Feedback.  Moving to Troubleshooting and Problems.

    Version of osTicket is 1.10 I presume?

    Several of the templates erroneously report that %message is not supported and it is.
Sign In or Register to comment.