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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Is it possible to change the due date of a task?

I noticed that editing a task can only change the title. Is it possible to change other values?

Thanks

WP

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  • Thank you ntozier

    This is my question

       I noticed that editing a task can only change the title. Is it possible to change other values?

    This is my osTicket Installation info

    Server Information
    osTicket Version : v1.10 (901e5ea) — Up to date
    Web Server Software : Apache/2.4.26 (Win32) OpenSSL/1.0.2l PHP/5.6.31
    MySQL Version : 5.7.16
    PHP Version : 5.6.31

    PHP Extensions
    gdlib : (Installed) Used for image manipulation and PDF printing
    imap : (Not installed) Used for email fetching
    xml : (Active) XML API
    xml-dom : (Active) Used for HTML email processing
    json : (Active) Improves performance creating and processing JSON
    mbstring : (Active) Highly recommended for non western european language content
    phar : (Active) Highly recommended for plugins and language packs
    intl : (Not installed) Highly recommended for non western european language content
    fileinfo : (Installed) Used to detect file types for uploads
    APCu : (Not Installed) Improves overall performance
    Zend Opcache : (Not Installed) Improves overall performance

    PHP Settings
    cgi.fix_pathinfo : (Not Installed - AJAX is working) "1" is recommended if AJAX is not working
    date.timezone : (Installed) Europe/Berlin

    Database Information and Usage
    Schema : ticketdb (localhost)
    Schema Signature : ********************************
    Space Used : 3123.53 MiB
    Space for Attachments : 2840.39 MiB
    Timezone : SA Western Standard Time (Interpreted as America/Santo_Domingo)

    Installed Language Packs
    English - US (English) —
    en_US — include/i18n/en_US

    español, castellano - ES (Spanish; Castilian) —
    es_ES — include/i18n/es_ES.phar
    Version: 148432, for version v1.10
    Built: Fri, 13 Jan 17 17:13:33 +0000

    Thanks again

    Williams Pacheco

  • There doesn't appear to be a way using the UI. With SQL you can.
  • Thanks Grizly

    I think this solution is not a good idea for people who are not technical
    Anyway I will keep it as the last resort

    Regards

    WP
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