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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

internal note with attachment

I'm trying to find add attachment to internal note. any option to accomplish it?



  • I'm not sure what you mean, can you not just look at the note and download the attachment?
  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. 

  • I would like to add internal note to existing ticket and attach png file. Can I do that?

  • Click the "Internal Note" tab at the bottom of the ticket page. It's next to where you would reply.
  • I found :)

    thanks for your help
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