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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Create New User - AJAX problem? Debian 9 PHP7

I'm not able to populate the User database. When trying to create new user or when create new ticket the user table is missing fields.

Se attached pictures.


  • Hey @tyllee I'm not seeing any attachments, and you'd need to tell us more about how you're running it, what version of apache/php/MySQL etc. Any log messages you're getting would be good too.
  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. 

    PHP Version?
    Webserver and Version?
    Database software and Version?

    Have you checked Admin panel -> Manage -> Forms -> all of them to make sure that the fields are enabled?
  • Hi Tellee

    Could please explain what exactly your problem so that we can help you out
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