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Can email in Contact info be "optional" instead of "required"?
in Contact Information there is field "email" which is Required and could not be erased, but in my case tickets will be opened only upon a telephone call and there is no need for user email to be Required field. Is there way to have "Optional" instead of "Required" for this one? Does anyone have a code for this one if that is the only option?
I tried to work around by changing the label "Email" to "Phone number" while keeping the variable "email", but now when I click on the specific user I get this:
Email: 0123456789 (example of the phone number)
I could live with that, but it does not look pretty, so I would really appreciate some directions.