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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Info pop-ups are blank

Hello, i have installed v. 1.10 fresh .

When i clicking on the little "?" i only see a blank window .

I have tried different Browser on OSX and Windows.

My System :

PHP: 7.0.19
nginx 1.10.3
english version

Maybe someone from you have a idea to solve the problem.


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  • nginx

    nginx is not a supported webserver.  There are a number of configuration changes that you need to make ti it to get it to work.  I would refer you to the github issue threads for it.  I would recommend taht you read through them for what other people did to fix their AJAX issues.

    This ought to point you in the right direction:
  • Did you support Nginx in future releases ? I finde it very fast :)

    I will try it with Apache .
  • Sorry but my crystal ball is broken and the magic 8 ball just tells me ask again later. :)
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