osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
WYSIWYG editor no longer applies text edits such as bolding to selected test
I am having trouble with 1.10 installation of osTicket.
Entering text to describe a problem or sending a response to a problem in the WYSIWIG editor, it is no longer possible to use the editing tools and apply them to a selection. For instance, if I want to bold some text, I cannot highlight the text, then click on B in the editing tools. When I look at the HTML source, the tag is there, but it is immediately closed, i.e., it does not extent over the text I highlighted.
I can fix these issue by opening the source and use HTML mark-up, but my users can't. They don't know how to use HTML mark-up. This was not a problem prior to the migration to 1.10.
Can you let me know how I can address this problem?