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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Migration to new hosting

I am trying to migrate my current support ticket site to the new hosting, I was wondering if I copy the files from the upload folder to the new hosting would that help and how do i connect it to the new data base? How do i export my MySQL data from the current site? 


  • I have copied the files and imported the MySQL database to the new hosting now. I have also configured the ost-config file but i am getting an error Fatal Error: Contact system administrator.
  • It is working now - I was uploading the ost-config in the wrong folder. 
  • Oh we've all done that. :-) cheers for posting your solution.
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