osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I am new to this Forum and still finding my way around.
I have recently upgraded from V1.7 to V1.10 and used the existing 'ost_staff' table to populate the 'ost110_staff' table.
If I have understood correctly, 'staff' members in V1.7 are now referred to as 'Agents' in V1.10.
However, when I select from the menu 'Agents Panel>Agents>' the list is empty.
Any assistance would be greatly appreciated.