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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Customizing the open a new ticket page

Hello, I'm newly running on OSTicket. I'm using the hosted as a pilot so I'm on the current version. I can't find any guidance or articles about this but am sure it has come up before. How can I fully customize the new ticket page? Including putting a custom form on this page?

Thank you!

Comments

  • When you say "new ticket page" what page are you actually referring to?

    Have you looked at: Admin panel -> Manage -> Forms -> Ticket Details
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