Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to customize form on "My Account Profile"?

I wish to edit the title of "Phone Number" field and add a "Skype Name" field.
I also want to add "Allow SMS alerts" checkbox on the form.

Also, if I do these customizations, will that hinder any future osTicket updates?


  • Go to admin -> Manage -> Forms -> Contact Information
    There you can add the fields you want.

    No that should not prevent you from upgrading in the future.
  • Thanks.

    I was doing that before but it didn't stick probably because I log in as an Admin and my own Administrator's profile does not contain those fields.  The fields appear to be shown for non-admins.
Sign In or Register to comment.