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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to customize form on "My Account Profile"?

I wish to edit the title of "Phone Number" field and add a "Skype Name" field.
I also want to add "Allow SMS alerts" checkbox on the form.

Also, if I do these customizations, will that hinder any future osTicket updates?
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Comments

  • Go to admin -> Manage -> Forms -> Contact Information
    There you can add the fields you want.

    No that should not prevent you from upgrading in the future.
  • Thanks.

    I was doing that before but it didn't stick probably because I log in as an Admin and my own Administrator's profile does not contain those fields.  The fields appear to be shown for non-admins.
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