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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Can't edit a lot of information

I am trying to edit User and Organization information, I can confirm I have all of the admin settings inside osTickets as the one who set it up. And I can confirm I have sudo access to the machine hosting it. I am new to osTickets so any help would be great. I have attached a few screenshots of what i'm talking about.


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