osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How do I set a default value of a custom form variable?
Hello guys. Installed v1.10. I am trying to create a filter where the message gets directed to a department based on a custom form's value. The form has a variable "URL". How do I set a default value of this variable in open.php? I want to set a default value when a user creates a ticket via web.