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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Error when replying to ticket "Not Acceptable An appropriate representation of the requested reso...

All,

Hoping someone can help with this issue. We are running 1.10.1 (just upgraded from 1.9.15 same issue there) on a GoDaddy shared server.

Server Information
osTicket Versionv1.10.1 (9ae093d) —  Up to date
Web Server SoftwareApache
MySQL Version5.6.36
PHP Version5.5.38
When an agent reply's to a ticket we will sometimes get this error-

Not Acceptable

An appropriate representation of the requested resource /scp/tickets.php could not be found on this server.

Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request.



It seems that if we remove blank lines it will sometimes fix this. Does anyone know what would cause this or a fix? We have been running for close to a year and this just started happening now. 


Thanks

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