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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Pasting images in responses

Hi,
I used to be able to past a snip into a response - now this no longer works after upgrading.

Did I miss something.

Thanks

Kevin

Comments

  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    Version of osTicket?
    Browser?
    Size of image?
    Attachment configuration for Agents?

    Some people have reported issues with pasting images into the Reply box with some web browsers.  There is an open issue report at github about it.
  • Well I thought it was a very straight forward question - it used to work now it doesn't..
    Version of osTicket - v1.10
    Browser - Firefox
    Size of image - any


    Hmm. works here.
  • And does it work if you use a different web browser?
  • Interesting !!!

    It works in Chrome...not Firefox....thanks for that....

    So it's not the osTicket software and not my set-up...

    Thanks


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