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OSTicket on AWS > email notifications received by batches
I've been using OSTicket v1.10 (901e5ea) on OVH (https://www.ovh.com
) for nearly a year and we recently upgraded our server to AWS (https://aws.amazon.com/
) which has proven to work great for the last 2 months.
One of the key differences between those 2 hosting is that email notifications:
- was instant on OVH (managed server so I didn't have access to php / apache documentation)
- is delayed on AWS: notifications are received by batches. Most of batches include 30 to 50 notifications with our current usage.
I know that AWS recommends SLS for sending notifications. Is that the right path for improvement or could I verify some other part of my setup to ensure "blitz" (instant) delivery :)
Thanks in advance for your help,