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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

SMTP setup "Connection refused"

Server Information
osTicket Versionv1.10.1 (9ae093d) —  Up to date
Web Server SoftwareApache
MySQL Version5.6.36
PHP Version5.4.45
I am trying to enable SMTP for our support email, but I keep getting the same error message. I followed the email settings from wiki and was able to set up "Fetching Email via IMAP or POP" successfully but not SMTP. I have tried different smtp servers (gmail, sendgrid) and different ports but I had no luck. Can someone point me to the right direction? Thank you.

I have attached a screenshot of the whole page including the error.

Edit: Attaching file failed. Here's the screenshot.
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