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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

advanced ticket search (custom forms)


I have a
problem when tried to search Custom Forms = has a value. The system
return all ticket. Its supposed to return only has a value on custom



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  • mistake..

    osTicket Version v1.10.1 (9ae093d)
    Up to date
    Web Server Software Apache/2.4.16 (Win32) OpenSSL/1.0.1p PHP/5.6.12
    MySQL Version 5.6.26
    PHP Version 5.6.12
  • Custom Forms set to "has a value" should return every single ticket that has a form value with any value.  If you want to narrow that down you would change it to contains (and the string) or by adding keywords to the search.

    I cannot reproduce your report however.  When I search the way that you did it only returns 144 records (of my 11k+ tickets)
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