osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Alert Box upon Creating New Ticket
How do I set a confirm box when a user wants to create a ticket?
Whereby when a user clicks submit form, the system prompts a message as the follow:-
"Are you sure you want to create trouble ticket?" --> Click “Create Ticket” to proceed or else click cancel.