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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

White blank popped up on sreen

Hi Guys,

I was new new OSticket, just installed v 1.10 in my Ubuntu 16.04 using this link

But, I encountered white blank popped up on screen once I add New Ticket and Set password to user account. Please  see attached screenshot.

Here's my config

server {
  listen 80;

        root   /var/www/osticket/upload;

        access_log  /var/log/nginx/access.log;
        error_log  /var/log/nginx/error.log;

        index index.php;
        client_max_body_size 2000M;
        client_body_buffer_size 100M;
        client_header_buffer_size 10M;
        large_client_header_buffers 2 10M;

        client_body_timeout 12;
        client_header_timeout 12;
        keepalive_timeout 15;
        send_timeout 10;

        gzip             on;
        gzip_comp_level  2;
        gzip_min_length  1000;
        gzip_proxied     expired no-cache no-store private auth;
        gzip_types       text/plain application/x-javascript text/xml text/css application/xml;

        set $path_info "";

        location ~ /include {
            deny all;
            return 403;

        if ($request_uri ~ "^/api(/[^\?]+)") {
            set $path_info $1;

        location ~ ^/api/(?:tickets|tasks).*$ {
            try_files $uri $uri/ /api/http.php?$query_string;

        if ($request_uri ~ "^/scp/.*\.php(/[^\?]+)") {
            set $path_info $1;

        location ~ ^/scp/ajax.php/.*$ {
            try_files $uri $uri/ /scp/ajax.php?$query_string;

        location / {
            try_files $uri $uri/ index.php;

        location ~ \.php$ {
            fastcgi_param  SCRIPT_FILENAME  $document_root$fastcgi_script_name;
            include        fastcgi_params;
        include snippets/fastcgi-php.conf;
        fastcgi_pass unix:/run/php/php7.0-fpm.sock;
            fastcgi_param  PATH_INFO    $path_info;


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