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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Post Reply WYSIWYG Editor cannot handle CTRL+V of screenshot in Chrome Version 64.0.3282.186


When I want to write post reply in WYSIWYG editor and paste screenshot in it, nothing is happened when I press CTRL+V.

I'm using Chrome Version 64.0.3282.186 (Official Build) (64-bit).

When I test this odd behaviour from Internet Explorer 11.248.16299.0, this operation works fine.

It is OK when I use Edge 41.16299.248.0, too.

Does anybody have this problem also?

This is my configuration of osTicket:



  • @allobrox
    As a matter of fact, 
    quite a few people are experiencing the EXACT opposite where it works on Mac, Linux, etc. but not Windows...

    This is a known issue and will be addressed after the next version is released. (v1.11)

  • Thank you, @KevinTheJedi!

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