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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Can osTicket use Chinese?

Hi, May i know osTicket can run in Chinese?

not system running in Chinese
But is using chinese word to ask and reply.

Thanks.

Comments

  • 我也需要支持中文,可是中文全是乱码,有什么办法解决吗?

    I need chinese supporting too, but the chinese post is broken, is there some solution?
  • To have support for Chinese in UTF-8, make sure that the database is setup correctly for UTF-8 support. If DB is already created, you can alter the database / table collation which will fix Chinese support.

    Currently I have not yet got osTicket to work with GB2312 or GBK e-mails, however i'm working on it. Nonetheless, I prefer and would recommend UTF8 anyways (but obviously cannot control external users who may send mail to the ticketing system with their default language).

    首先建立数据库需要指定正确的语言。由于 osTicket 系统都是使用 UTF-8 我会建议继续使用 UTF-8 放气国标,但可需要改库和表格结构。

    数据库建立之后可在 mysql console 执行一下命令指定 utf-8:
    ALTER DATABASE [db] DEFAULT CHARACTER SET utf8 COLLATE utf8_general_ci;

    然后执行 osTicket setup 之前把 setup/osticket.sql 所有 ENGINE=MyISAM 改为 ENGINE=MyISAM DEFAULT CHARSET=utf8 才通过 setup 建立表格。

    或者如已经完成安装也可在 mysql console 针对每一个表格执行一下命令:
    ALTER TABLE [table] CONVERT TO CHARACTER SET utf8;

    ... 之后就能发和接受 utf8 中文邮件,也能通过 osTicket 系统查看和开请求。

    GB2312 或 GBK 支持看来需要改代码,正在调查中....
  • 关于osticket中文版

    该处有卖,可参考。
    http://www.innovatedigital.com/node/576

    示例网址
    http://www.goodu.info/osticket/
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