Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.9.4-RC5 is now available! Go get it now

Line Termination on Emails (UNIX vs Windows)

Hello everyone,

Sorry...I can't delete email. Found solution with email_patch.zip...

Comments

  • Mail sent from osTicket is encoded as 'quoted-printable' thus, it inserts CR LF Space characters to wrap lines at 75 characters. Most mail readers are fine with this.

    There's a possibility that your mail server is adding an extra CR, which can happen on some older mail servers, or that your mail client is not parsing the message properly.

    You can change the encoding type on line 175 of inc/class.email.php though, despite the occasional hiccup, quoted-printable is probably still the better option for text encoding.
Sign In or Register to comment.