osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Ticket Number Display after Posting?
Is it possible for the system to display the ticket number when the user posts using a New Ticket form? When the success screen appears it does not provide the ticket number. If it did, I could ask the user to note the ticket number in case they do not receive the email.
The problem I find is that lately email is very unreliable. I get returned email from Yahoo, Comcast, AOL and others telling me that my email is consistent with Spam even though I seldom send email. They they are very vague about exactly why they are blocking my email--yet, my inbox continues to be full of spam that isn't blocked. I had to have my ISP turn off the mail system check with Spamhaus because even my dynamic IP from Verizon was blocked in Spamhaus from sending mail to my own mail handler on a dedicated server. (sorry for the rant, but really tired of this. I thought I could solve it with Goggle, but cannot seem to get it to work with OsTicket.)
Thanks for any help.