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No Ticket # Required for Client Login
Hello! This issue has been posted about in the forums before, but no resolutions from what I could see. I'm looking for a modification that will strip the necessity for clients to put in a ticket # when checking on their ticket status.
In other words, making the email the only field needed to validate the owner when checking tickets.
We use the ticket system on our internal network, so security is not an issue. I'm just trying to make the process easier for our staff.
I've tried changing almost everything in login.php, but no luck. Any advice would be much appreciated.