osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I am experiencing a strange problem with osTicket 1.7.0
I get "Internal server error" randomly, in front end, staff panel and admin panel.
1 of 2 clicks returns "Internal server error".
If I refresh the page, the application loads correctly. The error on the browser:Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email]firstname.lastname@example.org[/email] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.Error caught in the logs:
[08-Aug-2013 09:35:56] PHP Warning: require_once() [function.require-once
]: Filename cannot be empty in /home/clientID/public_html/support/include/class.osticket.php on line 22
[08-Aug-2013 09:35:56] PHP Fatal error: require_once() [function.require
]: Failed opening required '' (include_path='./:/home/clientID/public_html/support/include/:/home/clientID/public_html/support/include/pear/') in /home/clientID/public_html/support/include/class.osticket.php on line 22
Can someone help me out?