osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
patch for upgrade from 1.7.0 to 1.7.1 - root web path issues fix
for anyone having problems with the root web path after upgrading to 1.7.1 as i did here is how you can patch it.
1. edit main.inc.php
2. comment out lines 63 and 64
3. in their place add the following line:
$here = '/your-web-path';
eg; in my case that's '/your-web-path' == '/support'
that's all you should have to do to fix the problem with this upgrade.
the bug is in the above mentioned lines.
yes i'm hardcoding it because it's 00:39 here and i'm tired so i'll just wait for the fix!