osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to remove attachments ?
How an attachment can be removed without deleting the ticket ?
I was going to migrate my host and i found that the database size is around 1.6GB ! checked it and found that 1.54GB is related to 2 tables which hold attachments. Now migrating such huge DB is not an easy work !
Now i have two questions :
1. Is there anyway to delete attachments without deleting tickets so i can make the database smaller ?
2. Are advantages of keeping attachments in DB more than its disadvantages ?
Thanks in advance.