osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Open ticket by Staff email
Is it possible to have option to open new tickets by email, but only if sender address is in staff list? As far as I can see, in osTIcket 1.7 it's not possible to restrict this functionallity, and any random email sent to right address can open new support ticket.
Would you accept a patch for this functionallity?