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[resolved] Check Ticket Status Link Email Loop
I am having a looping issue with the link that is sent to the users email. This is with osticket v220.127.116.11, just installed.
PHP Extentions: gdlib, imap, xml, json, gettext
I agree that it is a good policy to send an email to the end user containing a link, instead of just doing it on the web interface. In my testing, I entered the email and ticket number, and quickly received the email containing the link.
But, when I follow the link it goes right back to the check ticket status page and again asks for my email and ticket #. It is looping. I have recieved 3 emails with the link, but it just keeps on looping me back around. Cannot check the ticket status.
Any advice out there?