osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Attachments Plug-In: Storage-FS
Thankfully I have had no problem with installing this plug-in and no problems when testing it so far either. For reference, this is my setup:
osTicket Version v18.104.22.168
Server Software Apache/2.4.4 (Win32) OpenSSL/1.0.1e
PHP Version 5.5.3
MySQL Version 5.6.11
Database Space Used 164.61 MiB
Database Space for Attachments 1310.81 MiB
As you can see, my DB was being filled with attachments, making osTicket slow at times and requiring far too long to backup.
I have a few questions...
1. Now that I am using filesystem storage instead of DB storage, can I move/migrate existing attachments in the DB to the filesystem?
(I would like to free up space in my DB for the reasons mentioned above, whilst still having the attachments associated with their respective ticket.)
2. Can I specify the format for the filename of the attachment?
(I would like the filename to be recorded as it is sent/received in osTicket. This will make it easy to reference via the filesystem should I ever need to locate/delete a file manually. It is currently being stored as a random alphanumerical filename with no file extension.)
3. Can I specify the sub-directory within my attachments directory that the attachment it is stored in?
(It would be very good if the file storage directories could be created by month>year instead of the default alphabetical structure.)