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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

problem with ldap authentification

hi every one i hope that you are fine
please I have install the plugin ldap ,the configuration is ok i didn't find how i can import the active directory user so i have create an user and choose ldap authentication but it didn't work
Please how i can fix my problem
Thank you

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