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Hello OSTicket Community,
I hope someone can point me in the right direction, basically, we have OSTicket installed and have configured it to require a username and password in order to submit and track tickets.
My question is, I have my forum (PHPBB) and want to log in users automatically, how would I go about doing this?
For example, one way I thought about doing it was to get their username and generate a key that's linked to their forum account. The PHP Variables would be $username and $key. When they click a link, their username and key gets sent to OSTicket. OSTicket checks to see if entries are already in for that username, if it is > log them in. If not, create the account and log them in.
Is there any kind of system or integration code out their that can do this? I'm not at an advance level with PHP but would say a intermidate level - I was looking at modifying the login.php but I just don't know where to start.