osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Internal tickets from different department
I was wondering : how would it be for an internal member of the company to create a ticket in its name (or in the name of a team) for another department ?
Would the member have to connect to CLIENT interface or will he be able to see it in another way inside the SCP interface ?
Thanks in advance