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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Does OSTicket have the capability to send "Assignees" an e-mail alert

In my role I assign tasks to people in several different departments, for now I have to print off or e-mail the "assigned person" to inform them of their new task. Is there a plugin or setting that will allow OSTicket to automatically generate an e-mail alert. This would be a lifesaver, any help would be appreciated.

Thanks

Comments

  • Why wouldn't you assign them to a department (called "Asignee") and then have the department alerted?
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