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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Help file is empty "?"

Hi, I installed version 1.8.5. Why in toltips do not see the text, but only an empty speech bubble?imageimage


  • Solved the problem of PHP.INI set wrong.
  • Can you please give more information about the solution of that problem for others?
  • Set in PHP Settings
    cgi.fix_pathinfo = 1 "1" is recommended if AJAX is not working
  • Great! I'm marking this as resolved and closing the thread.  Thank you for posting your fix here for others to see.  If you have another question or comment, etc please do not hesitate to open a new thread.
This discussion has been closed.