Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Wrong time on "Tickets Form" (tickets.php)_v1.9.4-rc2

First of all: sorry for my English.

I'v got: 
osTicket Versionv1.9.4-rc2 (9f54e67)
Server SoftwareApache/2.4.7 (Ubuntu)
PHP Version5.5.9-1ubuntu4.4
MySQL Version5.5.38

I created new ticket  #000910 at 2014-09-17 16:14:42 (date in DB), but in the DATE field on Ticket Form shows 17/09/2014 16:09.
My timezone in Global Settings is same as setting in My Preferences.
Minute are always = "09".

Anyone encountered this problem and how it is decided?


  • can anyone else confirm this behavior?
  • edited September 2014
    Can't confirm.
    Everthing ok here! Date in database and on the ticket form are 100% the same.

    Must be something in the setup, but not a bug I think.

    Just noticed another discussion with the same issue, but here is everything ok.
  • I just resolved my problem.

    I checked the date format in "System Settings and Preferences" and have found a mistace.
    After hour parameter it was "m" instead of "i" (Time Format: H:m).
    "m" - numeric representation of a month,
    "i" - Minutes with leading zeros.

  • Thank you for sharing your solution with us!
  • Not at all.

    I didn't try to setup English version, i chose Russian language pack. May be it's a bug of multilingual support.
  • edited September 2014
    Maybe a mistake in the language pack?!

    Okay, it is a issue in the language pack, just checked the translation over at crowdin.

    Informed the russian proofreaders about the issue - I guess they will correct it, so that it's not included in the next release of the russian language pack anymore.
  • Yes, you're right:mistake is in the language pack.
    I opened "ru.phar" in Notepad++ and lines #16,18,19 are wrong.

    15 core:
    16 time_format: H:m
    17 date_format: d/m/Y
    18 datetime_format: d/m/Y H:m
    19 daydatetime_format: 'Y M, D j H:m'

Sign In or Register to comment.