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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

warning "recipients for"


I couldn't find more information about it, so I hope someone can help me.

We are using osTicket 1.7.2.

In the Admin Panel > Dashboard > System logs, I can see some warnings like:
Recipients for #655100,

Both addresses are valid, so why is there a warning?
Thanks for your help


  • 1.7.2 is old.  You should upgrade.
  • Thank you for your answer. We are thinking to upgrade it.

    In the meantime, what is the meaning of this warning?
  • I have no idea... but my guess would be that the devs added the warning to be able to debug the Collaboration feature that was added around then which adds additional email recipients by tickets opened with CCed emails.
  • just for confirmation, after looking at the code, I could see that it is someone from our dev team that added this warning.
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