osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Upgrading from 1.8-git to 220.127.116.11
Unzipped the 18.104.22.168 update in the appropriate web dir: /var/www/html/osticket/
Go to update in the web interface, and it says, "Nothing to do! System already upgraded to 1.8-git with no pending patches to apply."
Any pointers much appreciated. :-)