osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Unable to save attachments
I have noticed on our osticket that attachments aren't being added to tickets. Even though they are in the accepted attachment list a .doc file is not saving. My question is if other attachments of the e-mail may be banned does it block all attachments?
If not, why are these errors happening, I don't see any logs in apache as to why this would happen I have enabled larger attachment sizes in php more then 2MB but even so the collective attachments are under 2MB so it's not the issue.
Any help to diagnose this problem would be appreciated