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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Version 1.6 problems

My installation version is v1.6
 
The website was dormant for a bit so I am now trying to activate things
 
The
problem is the site is offering the option to create a ticket but I am
not receiving any notification of the ticket created. The second thing
is that I cannot remember how to access the ticket as an admin.
 
Would you be able to assist?

the link to the support is http://www.cmsconsultin.com/support/

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