- yay...
- Merry Christmas!!!!!!!!!
- get info of new ticket in real time
- Why Can't a user open a ticket to append?
- RC2 Release Date
- Why Use Public and Private Departments?
- How to customize requested fields?
- Code Typo
- Is OSTicket for me?
- oSTicket or eTicket
- Using osTicket for academic advising and counseling
- osTicket RC3
- Email: Capture embedded OLE images
- sortable columns
- Any osTicket implementations used for school district maintenance depts.?
- Prevent erase
- Difference between Managers and Staff?
- Adding (more) security
- osTicket - Client login for restricted ticket posting?
- Round Robin ticket assignment...?
- Question: Directing different e-mails automatically to the repective departments
- Strip Quoted Reply and Reply Separator Tag
- Cross Browser Compatibility
- Send mail to GROUP on issue close?
- Forward a ticket
- osTicket with Active Directory
- Metrics
- Documentation
- Admin log on
- inbound e-mail support
- Upgrade to RC4
- Forum Time
- Confused?
- Admin login vs Staff login
- User manual
- Integration
- Is there a way to get a e-mail..
- IMAP doesn't exist. PHP must be compiled with IMAP enabled.
- Which version do I use?
- Need help sending tickets to 'outside' email addresses
- osTicket without user authentication
- What are main requriments?
- Misspelling
- Bug report 1.6RC4
- THANKS for a great system
- Representative "Access denied"
- merge several tickets
- Hello & small query on OSpackage
- How To show Assigned Unique Ticket Number online
- can user email support thru email?
- need help install
- Lotus Notes
- Live support chat software
- subcategories?
- trying to figure out if this will fit my needs
- Accept only email tickets from specific domains
- using SMTP
- Anti-Osticket Losers!
- Frage / Help
- Localization
- Different "pages" for different forms?
- screen shots or working example of OSTicket?
- Indication of Ticket Update
- Lost Password
- Integrated News Publishing
- Recommend a Remote Support Package
- Need selected people (without admin rights) to view all tickets
- No Reply to Notifications?
- license question
- need help editing a file
- IMAP doesn't exist. PHP must be compiled with IMAP enabled
- When one assigns and closes the ticket, I need that sends mail
- How to assign ticket to a Group?
- New tciket creation notifications
- Random to Sequential ticket numbering
- Email alerts not working
- Disable Customer Ticket Creation
- different templates per department?
- Can osTicket use Chinese？
- Impact & Urgency = Priority
- Introduction
- Reset Ticket Number
- Directions - Receive emails when tickets submitted
- Sending email once ticket is assigned to staff
- Happy New Year!
- Where are we up to with Joomla and Development?
- Removing Copyright notice from footer
- accepting attachments
- Send HTML mail with company logo
- Need Help
- OsTicket, maybe my choice...
- How to change my date preferences for this forum
- Perldesk importer?
- Some questions before I move forward with osTicket
- Nagios+osticket?
- How to present a client with a digest of all their tickets
- Recording staff time with ticket responses
- How to automatically escalate a ticket after a certain time frame
- Coding Convention in osTicket for The Newest PHP Version
- Advice (outwith ost)
- security concerns: php reg global
- Logging in as a client / user
- New osTicket Setup
- API Settings
- Is there a way to prevent user from reopening a ticket
- osTicket capabilities question
- secunia advisory?
- I think I'm dumb
- osTicket Features
- Attachment
- Is this project possiable using osticket? please read
- limit web form to single email domain
- multilingual
- Where to host OS Ticket?
- Issue with viewing ticket thread
- Encode UTF-8
- Email fetching by osTicket system
- Close ticket notification
- email replies
- Merge tickets content
- Ticket Number Display after Posting?
- Departmental Email address on send
- Word wrap in emails
- Outgoing emails question
- OS Ticket for an Online Chat help center
- Home Page Security
- New User Would Like to See an Example Help Desk
- Does anyone have a zip file of the older version of osTicket?
- Use html on mail templates?
- Ticket Queues - Status of Open Tickets?
- Open Ticket Status Icons?
- Problem Setting Up New Email
- New Ticket Folder containing individual tickets
- Problem Text
- Os Ticket features
- Not filtering/click on open
- Integration with Zen-Cart or joomla
- 2 lost features?
- Need help with email alerts on new tickets
- unable to send emails..
- German Version of OSTicket
- User Guides...
- Phone support
- system logs
- can we use osTicket offline ???
- Staff member should not reassign the ticket
- Auto change to ticket closed mode if no reply with in 14 days
- Support tickets awaiting approval possible?
- Ticket statistic
- Can't find file
- Ticket mangling with source filters ?.
- Email formatting
- What does scp mean?
- Problem creating test ticket
- Multiple Managers in Same Department
- billing support
- Add multiple tickets in one go
- Can everyone see everything??
- message alerts
- Users able to select Departments?
- osTicket workflow
- Email send to sender also
- Only show tickets for current user's Department
- Email Fetch Only For Specific Domains
- Where Are Email Addresses Stored?
- Ticked locked!
- Agent Response Emails
- Moving osTicket to a new machine/ OS
- Enable NULL due date
- can the ticket number be included in an email?
- API Info
- Answer ticket by mail
- How can i append question in answer ?
- Can osTicket be used for a script submission system?
- How to delete more than 50 ticket per time?
- Ticket PreFix?
- can a reply be sent to customer *and* staff?
- Using osTicket with Gmail SMTP
- Pay-per-ticket option
- Last response time instead of Date
- How to create and assign locations to staff members
- Developers to Customize osTickets
- Looking for reading material for osTicket.
- Stale Ticket Notice.
- Change help topic
- Roadmap?
- email forwarding
- Just wanted to say Hello
- Is osticket suitable for....
- Replying by email only
- Include %message in New Message Autoresponse
- How do I login as admin?
- Captcha
- Ticket Number Automatic on canned responses
- its osTicket death?
- How to require registration to use:
- Is osTicket safe now?
- Couple preinstall questions
- Multiple Versions
- Does it do this?
- Auto assign tickets?
- Create ticket from outside the system
- Edit ticket data
- change ticket priority by supporter
- multi Lang
- Tech corrections: Manual for staff to us osTicket
- Add information
- Change site
- Oracle anyone?
- Time tracking by end users
- PoP & Pipe
- variable for Knowldegebase
- Advantages of osticket over kayako
- How to open Client Interface screen?
- Log calls by customer
- Following security forum
- Using keyoard to select suggestion popups
- Can a user see all of thier open tickets at once?
- Allow attachment
- Staff to post questions to the client before solving the problem
- Modifying reply template text?
- What's the email field for 'Staff' members used for?
- osTicket - german
- Supporting multiple customers with osTicket?
- Unusual application for osTicket?
- Integration into application/portal
- How to remove the validation for particular field in 'New Ticket' page
- attachment on a distant server
- create online form using api
- Authenticate customer
- Some questions:
- Priority Levels
- New ticket
- Convert Outlook mails to txt
- Change the date and time when a ticket was opened and modified
- Export consolidated report of tickets raised..
- Osticket Email piping Problem
- Inbound emails with Gmail
- Next version?
- Ticket opened status
- Port number
- Limit assigned staff
- Custom fields
- Ban by ip address?
- Have customers register first?
- Report of new and overdue tickets?
- Changing a message
- needn't login to enter system
- Default message
- page viewing problem